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Scam Alerts Guide

What Is a Brushing Scam and Is It Dangerous?

Short answer: it's mostly harmless on its own, sellers use it to fake reviews under your name, but the QR code sometimes tucked inside the package is the real danger.

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Why a stranger is mailing you free stuff

It usually starts with an unexpected package. It looks like it's from a known company, or sometimes a business you've never heard of, and it's addressed to you. Inside is something cheap and random, baby wipes, toothpaste, seeds, nothing worth much.

Sellers do this to generate a "verified delivery," proof that a real order shipped to a real address, so they can post a glowing review under your name and boost their store's ratings. You never placed the order and never wrote the review, but on paper it looks legitimate.

The part that's actually dangerous

Sometimes the package includes a note with a QR code, asking you to scan it to find out who sent it, or to process a return. Don't. Scanning can take you to a phishing site built to steal your card number, usernames, or passwords.

Receiving a package you didn't order can also mean someone has, or is trying to get, your personal information, since they needed your name and address to send it in the first place.

What to actually do about it

  1. Don't scan any QR code that comes inside the package.
  2. Change the passwords on your online shopping accounts, in case they were compromised.
  3. If it came through Amazon or another marketplace, message the platform so they can investigate the seller.
  4. Check your credit for free at AnnualCreditReport.com and watch for signs of identity theft.
  5. Know your rights: by law you don't have to return it or pay for it. You can keep it, though it's smart to be cautious about actually using an unmarked product from an unknown sender.

If you spot a brushing scam, you can report it directly to the FTC at ReportFraud.ftc.gov.

Source: FTC — That unexpected package you got could be a brushing scam

Want the full playbook?

This is one trick out of dozens. The Scam-Proof Playbook covers online shopping scams, QR codes, AI voice cloning, and more, in plain language, with real examples.